Shipping & Delivery Policy
We ship our products throughout Karnataka.
The order is processed within 24 to 48 business hours of being placed on the website. We ship using DTDC And India Post, our reliable partners.
Delivery costs are determined at checkout based on the package’s weight and dimensions, whichever is greater. The delivery company charges the delivery fees immediately.
Delivery Time
All orders placed on the website will be dispatched within 1-2 business days.
Business days are Monday– Saturday, excluding Sunday and scheduled festival holidays.
We do not ship orders on Saturday and Sunday as Sunday is a weekly off for the courier company and Saturday is a weekly off for us.
Please allow for a +2 days variation from the delivery period mentioned in case of unforeseen circumstances.
In case you need Same Day Delivery in Shimoga, Please Call/Whatsapp the list of the items you need on +91 9632482529.
Cost of Shipping
Depending on the Products, packaging, size, volume, kind, and other factors, shipping and handling costs may change. The consumer must be patient as the shipping cost is computed at the checkout counter. Regardless of the order value, the previously indicated shipping fee is charged for the delivery of products purchased through this website.
Handling Time
After an order is placed with us, it typically takes 2 (two) business days for the products to be processed and shipped. Please allow an extra two days for delivery if there are any unanticipated events, such as a festival rush, emergency, etc.
Our goal is to process and ship your products as soon as possible.
Custom orders are not eligible for these dates of shipment and delivery.
Calculated Once the order is shipped out of our end, we have no control over the delivery schedule; transport partners share delivery windows with us.
Time For Shipping
The requested product and the delivery location determine the delivery time. The delivery time estimate was already provided.
The delivery time is an estimate that may change as a result of outside circumstances.
We work hard to ensure that our logistic partners, employees, and agents uphold the highest standards and ethics. However, you understand and agree that we have no control over the actions or inactions of delivery personnel, that it is impossible for us to keep an eye on every delivery executive, and that we will not be held responsible for any actions or inactions on the part of our logistic partners. Any disagreements that may arise between you and your logistics partners must be resolved between you and the partner.
Wrong Or Incomplete Address
You are responsible for making sure that all of the information you provide to us on the platform is truthful, accurate, comprehensive, and sufficient to pinpoint the precise delivery location.
Once the order has been shipped from our end, it is not possible to modify the mailing address or the contact information.
Incorrect shipping or contact information may result in a delay or missed delivery, and you won’t be eligible for a refund or free reshipment for that purchase. Orders that are non-cancellable will require you to cover the cost of reshipment.
Changes To This Policy
We reserve the right to modify the terms of this Policy at any moment, so each time you want to use this website, please make sure you are aware of the terms and conditions that are in effect at that particular time. You should stop using the Services if you do not want to accept the updated Policy.
Force Majeure
For any reason beyond our control, such as natural disasters, pandemics, fire, an act of God or public enemy, famine, plague, the action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labour strike, lockout, boycott, or similar event beyond our reasonable control, whether foreseen or unforeseen, we shall not be deemed to have violated any guarantee or terms of service and we shall not be liable to the Customer.
Contact Us
For any feedback, concern, or query, You may please reach out to us on the contact details below.
Customer Care: Email: handicharmhouse@gmail.com
Call: +91 9632482529.